Thursday, January 17, 2013
From laid off to unemployed
It's not easy telling someone you are unemployed. If they don't know you, there seems to be a little prejudice around the fact that you are not working. I got that today. The look was something like "well you look like you should be able to work". Buddy, you have no clue.
The last thing I wanted to be was unemployed. I loved my job. I was one of the most loyal, ethical, positive, productive and successful employees my past employer had ever seen. I brought 100% every day. And although that was not enough for my past employer, I am sure there is a company or non-profit out there that will think I will make a great addition to their team and they will embrace all of those attributes.
I realize I am not the only person unemployed. Based on recent numbers, I think about 8.8% of the able-to-work US population is unemployed. I am doing everything I can to not be in this category for too long. There are a lot of jobs out there. Fortunately for me, I have seen several that I think I would love. Also fortunately for me I have this incredible network of friends and colleagues who have been so wonderfully supportive of me. It is truly unbelievable.
I have tweaked my resume so many times. I try to not send the same resume to every place I am applying to. I am getting pretty good at writing a cover letter. One page, maybe two. I have the job posting in front of me while I write the cover letter and that seems to help my creative writing, which is a struggle at best.
Then I get an email or a call from someone who has received my application materials. They call me Daniel as I use my formal name with the resume. So far each one of them has been kind and respectful, and we both have laughed at some point of the conversation.
I also get many calls and emails from people I love and people I barely know telling me that they are there, that they will do anything for me and that I will land something quickly. I'm not sure how quickly I will find a new job. I don't want a rebound job. I want a job that I will love with a company or non-profit whose mission or product I can get behind. I want a job that will honor my ethics and loyalty, and one that will pay me well and honor my personal life with a good vacation package.Definitely not too much to hope for.
I know it's out there.
Thank you for reading. My personal email that I am using for my job search is fundraisingdan@gmail.com
Monday, November 12, 2012
Lapsed donors
A plan around decreasing lapsed donors can be worked on throughout the year, not just towards the end of your fiscal year.
For me, it all starts with donor relationships. How does your organization treat donors? Are they just an ATM? Do they get thanked quickly? Do they know how you spent their donation? Do you try connecting with them other than when you ask them for a donation? Are they kept up to date regarding your mission and their part in it?
I think any fundraiser could add more questions. This is enough for the purpose of this blog post.
If my organization and our mission is frequently in front of the donor, then we have a better chance of keeping them as a donor. If we thank them quickly and let them know how we spent their money, our chances are even better at keeping them as a donor.
Inevitably for some us, including me, we end up at the start of our year end campaign and haven't paid 100% attention to potential lapsed donors.
This is what I do:
I send out the year end appeal. The direct mail piece. It goes to everyone, including those who have not yet made a donation this year.
I create a list of any potential lapsed donors for the year and it goes on my office wall. As donations arrive, I call them to thank them and cross their name off.
A few weeks after that first direct mail piece went out, I bring in volunteers to call every donor who received the year end appeal, with focus on those who have not yet made a donation.
Come December, bring in as many folks to help as possible. Your ED, the board, co-workers. Make sure every donor has gotten a call. OK, if you have tens of thousands of donors you can't do this. But you can still make the effort.
This totally works. In my first year here we lowered the amount of lapsed donors by 60%!
Try it. And remember that the best way to maintain a donor is how you treat them, not just an end of year ask.
I would love your feedback and would also love to learn about what you do around lapsed donors!
Thanks for reading!
Wednesday, October 31, 2012
Loving persistence pays off
Persistence definitely does pay off! I added the word loving because angry, inpatient or hurried persistence does not pay off!
This thought will not be a surprise to those of you who have been fundraising for a while. Yet it is always a great reminder for me! As one whose focus is always on the ongoing relationship and never on a one-time gift, relationship building can take time.
One area of fundraising where I really have to keep this in mind is in corporate. My great example is this:
A couple months after starting at Opera Colorado I found a potential corporate partner on LinkedIn. I connected with him and sent a message simply introducing myself. A couple of months later I had a one on one with him and it went amazingly well. I kept checking in with him once a month (not too much!) and when I planned a corporate partner event I invited him. He couldn't make it but a few folks from his office came. A couple of months after that I found myself sitting for lunch with one of his associates talking about a partnership.
They bought a package to our Gala. This was their first gift to us and it took over a full year. This is an example of when loving persistence paid off. I knew all along that a partnership between them and us would totally benefit both organizations. Now we are meeting to discuss a multi-year partnership plan.
This is my experience with corporate giving and corporate partners. I try to use the same wisdom with major gifts. I try to never rush, and to always keep my eyes on the prize: a long term, true partnership.
How does each organization benefit from the partnership? What does my agency have to offer within the realm of a corporate partnership? These are great things to discuss when working with a potential new corporate partner (and also potential major donors!).
I hope this is of some benefit to you. Thank you very much for reading!
Thursday, October 18, 2012
A simple thank you
I recently had a conversation with a person who I had donated a couple of tickets to an opera. They wanted to get a couple more tickets for their upcoming auction. I politely declined.
I clearly remember going back and forth with this person regarding a donation. All the time I took and the true generosity from our organization to theirs. They made money from the donation.
Yet the gift to them did not warrant a thank you note.
It's not uncommon. Unless you have donated to me or made time for me. Then you will be nicely surprised.
Thank you card's are so important. Especially if you are a fundraiser! Any time I meet with someone the first thing I do when I get back to the office is jot a quick note on our stationary and pop it in the mail. It's important to me that people I visit with know how grateful I am that they took time out their busy schedule to meet with me. Or that they decided to donate something to our auction.
And it only takes a few minutes.
The other great thing about thank you notes is that hardly anyone takes the time to write them, and as a fundraiser anytime I can stick out is great!
But the bottom line is that in our business, it's simply the right thing to do.
If you have agency stationary, use that. Every time I can get out our brand is good. If you do not have stationary, buy some inexpensive note cards or have some printed at FedEx Kinkos.
You will definitely not regret sending a thank you card!
Thank you for reading!
Monday, September 17, 2012
A day in the life of a fundraiser
I live about 25 minutes from my office and I use that time to get pumped up for the day. I go back and forth with radio stations that include NPR (I need to know what is happening in the world), a local Mexican music station (dancing!), and some talk show to get a laugh.
Once in the office the music goes on and I go through emails. I don't subscribe to a whole lot of email lists so those I have are mostly work related. It makes it easier to focus. My goal is to always respond to emails just as soon as possible. Many times I like to respond with a phone call. If it is regarding a donation or partnership, that is a great way to respond.
Staff arrives and I check in with them. As our big Gala is approaching, we have daily morning meetings just to see what is going on and to see how the team can support our events manager as much as possible. As many of you know, the closer a Gala gets the more fine tuning has to happen. It's all very exciting to me as we count the days.
It's yearend appeal time so I am working on a direct mail piece that will support our yearend campaign. I like to have it mail by mid-October and right now I am tweeking the text and making sure I have the right photos, photos that will inspire our supporters, in place.
Mid-morning is the perfect time to call donors or folks I am working with on a gift or partnership.
I am one of those fortunate development/fundraising folks that has a General Director/Executive Director who is totally accessible. This makes a huge difference for anyone in fundraising and I take full advantage of this by meeting with him almost daily. In the bigger picture we do have a standing meeting every Monday morning about what I am working on. Communication with staff, and especially your boss, is huge. I would also say that making sure the Development Committee of your board or, if you don't have one of those, those board members who support fundraising efforts, get updated on what you are working on as well.
Lunch is with a donor. Maximize time with donors. If you're having lunch, make it worth your while and the donors while. Nobody wants to waste their time. If I'm having coffee with a prospective donor or corporate partner I make sure that when they walk away they have everything they need to get them pumped up about a potential partnership AND they know what they get our of that partnership.
After lunch I edit an upcoming grant application. Then more calls to donors.
Social media time. I have a Twitter account for fundraising and help with the Twitter, Facebook and Pinterest accounts of my organization. Supporting our social media outlets is crucial in connecting with folks and building our brand. Whether you feel social media is worth your time or not doesn't really matter. Your potential donors and partners do, so get on it.
Communication throughout the day is key. It's important for me that my team knows what is expected, that what is in my head is what I have communicated to them. It's also important to me that anyone working in fundraising knows I am always there to support them. I am very fond of a team effort and not so interested in individuals whose only concerns are themselves or what they have to accomplish. It's a team effort for sure. Fundraising is not for an "I" person. Those folks are better suited elsewhere.
Everyday I take a break to get away from everything I am working on. I might read a favorite blog, or the New York Times, or pull out a book I am working on. I might even go for a walk around the block. We are human. We have to do things that take care of ourselves.
As the day winds down I make sure I have responded to all emails and make sure I have done everything I have promised to my staff.
There are a dozen things I can add, and I'll write about those in another blog. All the above make for a fun day, never a dull moment. I would have it no other way!
My email is dhanley@operacolorado.org
Thank you for reading!
Monday, September 10, 2012
Changed blog title
As I continue to grow as a fundraiser I have come to realize that I want to write about many more parts of fundraising than just the cost or "how to" do something. I find that my life as a fundraiser is filled with excitement, ups, downs, laughs, engagement, challenges and especially that incredible feeling of making the world a better place by raising money to support something bigger than yourself.
So I decided to change the name of my blog to "Adventures in Fundraising" and this is my first post!
I work for an opera company, Opera Colorado, and we are getting ready to put on our 30th Anniversary Gala. I am super excited. I wanted to share this with you as I know there are conversations in the fundraising community being had around whether or not it is helpful to have a major event like a Gala these days.
I believe that it is totally important to have this conversation, and if it is decided to pursue the event, to go at it at an energy and commitment level that has never been seen.
More to come on this.
So welcome to Adventures in Fundraising! Thank you very much for reading!
Thursday, September 6, 2012
Why should I donate to YOUR non-profit?
I spoke with a fellow development person today who said they were a bit behind with their yearend campaign. They were hoping to get their letter out by Thanksgiving.
If you haven't begun your campaign yet, please note that it is getting late. And don't let that get in your way of rolling out a plan right now. I realize that many of my peers in fundraising also have a myriad of other responsibilities at their agencies. Some are a one person office. No time for regret in what is not done. Just do it. (have I heard that somewhere?)
What all donors are asking themselves is:
How much can I give before now and the end of the year?
Which group(s) do I want to support?
Which group(s) address what I am most passionate about?
Who treats me like a partner, not an ATM?
Where does my money have the strongest impact?
How does my gift directly affect the agency?
There are many other questions. These are some of my personal favorites. It's key to address these questions, and others, when reaching out to your donors and your community for a yearend gift.
I am answering these questions in many ways through our yearend campaign. The letters are just the start. Phone calls from board members. Facebook and Twitter posts keep the community at large updated. Our website is chock full of all the information our donors need, and we have a strategy to use our email list. I'm also considering a final postcard mailing in mid-December to all of those current donors yet to respond.
Are you doing anything different with your yearend appeal this year?
Thanks for reading!
Tuesday, September 4, 2012
A challenge in fundraising
There is a difference between challenge and desperation.
I can be as successful as the next person with creative fundraising campaigns, energetic meetings with donors, constantly in communication with everyone who supports the organization and bringing in new corporate and individual partners.
Yet the first question I have to ask is whether or not my organization is viable. Is it financially sustainable? Standing alone, a sole fundraiser cannot change the financial direction of an organization. That takes a team which includes a strong development team, an out of the box thinking Executive Director, a staff that gets it and a board that is 100% committed not solely to the mission but to the viability of the organization.
And just to be clear, if you do not have all of that in your current organization is doesn't mean you are doomed to fail. It simply means that the challenge you were hoping for is full throttle and one that cannot be met with your fundraising skills alone.
What I have found that is so important in viability is having honest conversations with the most generous donors of an organization. Long term donors want to keep giving and in many cases want to give more. Yet they need to know that their money is not being wasted. That the organization is going to be around in the next five to ten years (and more!).
I have also found that it is important from a fundraising perspective that long term donors see new donors coming in, that all of any challenges are not only being met by the same people who have always been there. I would say that this means not only individual donors but includes major donors and new corporate partners.
Show me the money before I show you the money, in other words.
I totally get this. It makes complete sense.
I am going to continue writing on this topic for a while and would love your feedback. And ideas. And experiences. Feel free to leave a comment or email me directly at dhanley@operacolorado.org
Thank you very much for reading!
Thursday, July 12, 2012
Desperation fundraising
Don't do it. Don't buy into.
Instead, create a plan.
Do you have a budget? I don't mean the agency's budget. I mean you personal or team budget for development or fundraising. An example is: Your agency budget says that in July you will raise $25,000. That's in the official budget. That means that in order to keep going smoothly, and to not adversely affect the rest of the year's budget, you must raise $25,000. Your personal/team budget says exactly how you plan to do that:
Major gifts: $5,000
Gala sales: $10,000
Summer campaign: $2,500
Corporate partnership: $2,500
Foundation gift: $5,000
And then you work it, or as a dear friend and supporter of mine says, werq it. You and your team have specific ideas around how you are going to raise each specific amount.
I like to have this plan all set when I present my development budget to my boss the year prior. I never want to just fill in numbers for a budget; I want to know how those numbers are going to materialize.
The better plans you have, the better off you are with your overall fundraising goals. It's not easy when you're getting pressed to raise more and more and more. Knowing how you plan to raise that money is key in not becoming a desperation fundraiser.
More to come on this! If you would like to give me feedback rather than leave a comment, my email address is dhanley@operacolorado.org
Thank you for reading!
Saturday, May 5, 2012
Get out there!
It seems like forever since I last wrote a post for this blog. Starting a new job and creating two other blogs have been taking time away from this, my original, blog.
I decided to stop procrastinating and just write. Attending an incredible luncheon this week helped.
I know many fundraisers and people in non-profit development and we are all so busy. Unfortunately some us are too busy to get out and meet people and promote our cause.
I attended the annual Women With Hattitude luncheon this past week as a guest of one of my donors. She suggested I wear a hat and thanks to my production manager at Opera Colorado, Hally, I arrived in style with a hat used in one of our Sideshow opera, Trouble in Tahiti.
My hat was an instant hit and I was able to say Opera Colorado literally hundreds of times.
Not only did I have a blast, I met many people who love opera, many who have never been to an opera, many who have never heard of Opera Colorado, and many who were really excited to have met me.
And all I did was decide I wasn't too busy to accept a kind invitation from a donor to go to a luncheon.
Get out there! Go to a luncheon. Or an after hours. Or a local non-profit event. Talk to folks about your group's mission and why you love fundraising for them.
You'll be glad you did!
Keeping it short this time. Thanks for reading!
Monday, October 24, 2011
Your yearend fundraising campaign
If this is your reaction to the title of this post I urge you to read on.
If you have already begun your campaign, I urge you to read on.
As I wrote in my last post, we began our yearend campaign about two weeks ago. This past Monday our first mailing went out. The first online donation was made on Wednesday. The first check arrived Thursday.
The second mailing goes out this week. Just to be clear, my yearend campaign's first set of mailings includes three mailings to three different categories of donors and potential donors.
I am ecstatic to be seeing results of the campaign before Halloween.
Knowing that many who read my blog are way understaffed, and indeed may be the only staffer, please know that it is not too late to start your yearend campaign. Just start it this week. Get started on an action plan that covers you from this week all the way through December 31st. What will happen this week? Who will do it? How much money needs to be raised? All important questions.
The key, if you haven't yet begun, is to not to fret. Take action now and everything will be just fine.
If you have already begun your yearend campaign, keep in mind that I like to always stay ahead of the game. That means a reminder email to anyone who is receiving the mailing. That means making sure all of my future mailings go out on time. It also means that the board becomes more and more involved.
My board is totally involved. I loved how so many of them came into the office before our first mailing went out and wrote personal notes on the letters about to go out. I'll keep in touch with them on who responds to the first mailing, and they will be totally involved with keeping in touch with those who have not responded to the first ask. Remember, big or small, an active board is key to any yearend campaign.
Finally, remember to ask for help from other fundraisers. There is plenty of money to go around and my hope is that everyones yearend campaign is beyond successful! I love talking strategy with other fundraisers.
Thanks for reading. I'll keep writing about our yearend campaign. I would love to hear how yours is going!
Friday, September 30, 2011
Keeping the confidence - we can rock it!
From potential corporate partners.
No nice letter. No phone call. All we get is a generic email saying what many others say these days: too many requests and not enough money.
The yearend appeal campaign is about to begin. (see previous post)
"After supporting you for several years we have decided to support someone else".
There are a ton of books and blogs out there telling me how, as a fundraiser, I can keep going and rock it no matter what happens.
And I agree. I am nothing if I lose my confidence in me as a fundraiser.
I can rock it.
Bring me your "no". Bring me your "maybe later". Bring me your generic response. Bring me a tough economy.
I will succeed. I believe in myself as a fundraiser. I believe in myself as a creator of life-long partnerships that sincerely matter and that honestly benefit both sides.
We can have tough moments, maybe even bad, discouraging moments. Let's not turn those into tough or bad days. We are fundraisers. We can rock it.
So turn on Lady Gaga's "Edge of Glory", tweet to one of your favorite folks on Twitter who is also a fundraiser, and make the personal decision that today you are going to ROCK IT!
Thanks for reading. I am totally grateful.
Friday, August 12, 2011
10 things I do everyday as a fundraiser
This photo is not where I work. It's a photo taken near Cabo San Lucas, Mexico, the site of a one-week condo stay we are auctioning off at our live auction for Opera Colorado's 2011 Gala.
Yet working in fundraising many times makes me feel like I'm on the beach. Living the dream. Fundraising to me is such an important part of a compassionate, caring, cultural world and I am so grateful that I get the opportunity to do it.
So what does a Development Director do every day? If you have read previous blog posts or follow me on Twitter, you most likely know that I am not a typical fundraiser. I have been only doing this for the past few years, and I have found success in fundraising going down roads that are not common in your average fundraising plan. So here is a list of 10 things I do, if not daily, frequently. Another list will come shortly, but this is a good start.
One last thing. I totally understand that what I do may not work for everyone. A great example will be number 1.
1. Have Pandora or my IPOD on. Music inspires me and gets me ready to rock-n-roll. Especially before an important call.
2. Maintain a sense of gratitude. The truth is that I have so much. My life is amazing.
3. Thank you co-workers/team. Together you can rock it.
4. Let your friends on Facebook and Twitter know what you're doing.
5. Connect with a donor. This should happen every day. No matter your position, no matter how "busy" you are, no matter that the grant application is due at 5pm. Do it. Make the call.
6. Connect with a second donor. I know, but seriously, these connections are the life-blood of your organization.
7. Respond to, delete, or folder your email. I try to have no more than 20 emails in my inbox at any given time.
8. Investigate a potential corporate sponsor. Yes, this is a daily activity. If you can do more that is awesome. The more you can reach out to or check into the better.
9. Read. A blog. The newest fundraising book. A book about the cause you fundraise for. Take some time and read. I am currently reading "Flash Foresight" and "Opera 101".
10. Have dinner with your spouse. For sure. Or your significant other. Or a good friend. If you are married, dinner every night is an amazing thing.
Happy Friday everyone. I hope each of you has a wonderful day. Thank you so much for reading!
Tuesday, June 28, 2011
Dan Hanley with Opera Colorado

Wednesday, June 1, 2011
Vacation time!
I have heard this many times from fundraising professionals: "I have so many vacation days saved I have no idea how to use them."And every time I hear that my mind goes to the same thought:
Seriously?
Yes, many of our peers work, work, work. They completely rock at their job, they are stellar fundraisers, they make the world a better place for all, their eyes are always on the prize, etc. And, they have a challenge relaxing or taking a vacation. One of my core beliefs is that I cannot care for the world if I am not taking care of myself first.
So tomorrow, my husband and I are headed to Port Orange, Florida to visit my mother-in-law. And we're driving! From Denver! I am so excited I can barely stand it! Vacation to me is always some type of road trip, a new adventure (this time we are going to the National Civil Rights Museum in Memphis), trying vegan food where you think there would never be vegan food, visiting friends and family, and (number one) the beach!
What does my vacation have to do with Fundraising for Free!? We MUST take care of ourselves. Making sure you take vacation is a great start.
So I am off! I might write a blog from the road and might not. I will defintiely be in gratitude for many things, one of them being all of the support I get for this blog, and how many amazing conversations I have had with people who got something out of what I shared. It's just amazing how life works.
Friday, May 27, 2011
Ask!
As I transition into my new job I have taken a couple weeks to really focus on that, yet have also been thinking about this next post and all of the folks who have been reading my posts.Sunday, May 8, 2011
Be yourself!

Those of you who have been reading for a few months know that in April I started a new fundraising job. After 2 1/2 years at my last agency I decided to take a move and after one month there I am beyond ecstatic with this new opportunity.
Fundraising for Free! has been a great opportunity for me to share about my experiences with fundraising and share ideas that don't cost anything (or very little). My hope is to build a community of fundraisers who learn from each other and who change the world as we raise money for groups near and dear to our hearts.
I write often about the importance of face-to-face meetings with donors, as well as the importance of always working to build an even stronger relationship with your donors. One thing that I have recently learned with my new job (and have tried to do in my fundraising life) is to be myself when speaking with donors or supporters.
The photo here is one of my husband and I (I'm on the left. I know, my husband is handsome. :) ). We were married on April 30, 2005. I wanted to write this post about being yourself because in the last month I have had conversations with people I have just met and have spoken about my marriage. Regardless of the opinion around gay marriage of the donor/supporter, in each instance I have walked away having a better relationship with that donor. Some have even written a note and some Twitter followers have told me "good job" for being out about my marriage on Twitter.
This post is not about promoting gay marriage. It is everything about bringing the 100% you to the table when meeting with donors.
Another example is that when having a meal with a donor they inevitably discover that I am vegan. Questions are asked and through that process we get to know each other even better.
The other night I discovered that the donor I was dining with was a Civil War buff. Me too! What a great way to get closer to a donor.
Let your passion and yourself out and you will thrive!
Friday, March 25, 2011
From HIV and AIDS to the Opera
This blog is pretty much only about me moving from one fundraising position to another. Oh, and a brief note about donors!
Since my last blog I have accepted a position with Opera Colorado as their new Associate Director of Development. Completely different world than where I am at now, and I am super excited.
I don't know who actually said this or studied the data, but I have heard that the average length of time at an agency for Development Directors is 1 1/2 years. I have been at Boulder County AIDS Project for 2 1/2. I am definitely preparing to leave with hardcore emotion. I have been privileged to fundraise for an agency that supports those living with HIV or AIDS and to support amazing HIV prevention work.
Now I'll be in the arts. Many new adventures to come. Many new experiences to come. And I will share it all here.
While I prepare to leave BCAP, I am grateful to have formed so many wonderful relationships with donors. I realize that I write about donors a lot, and will most likely continue doing that as I am one who believes that your agency's donors are your agency's lifeblood.
Get to know them. Thank them. Tell them how you are spending their money. Have a board member drop them a note.
Off to meet with a donor! Until next time!