Another silent auction?

You're planning your next fundraising event and it is up to you and your team to decide on whether or not there will be a silent auction.

Last year there was. And the year before.

Everyone complains about the time and energy that have been put into the silent auctions, and you think that maybe the time has come to pass on the idea.

As a fundraiser and as someone who loves a good (note: good) silent auction, I say go for it.

These are a few things I incorporate that will make your next silent auction rock without affecting your budget or draining you and your team:

Create a budget of how much you want to net.

As you secure items, add a conservative value to them, meaning how much you think you will get.

Build partnerships and relationships with those who donate items just as you would with those who donate money.

People (including myself) love bidding on experiences. Think of a staycation or a super-sweet place to stay that is a short distance away.

If you're thinking of a trip further away, it's not easy securing airline tickets and I have found that if an incredible package including lodging can be created then you don't necessarily need airfare. Sometimes the tickets get in the way of how your donor wants to do their trip.

You might be thinking that all of this is great but your organization doesn't have an event where you could do a silent auction. No worries! Create one online! I recently bid on a few items for an online auction supporting Second Wind Fund in Lakewood, CO. I honestly don't even know if they had an event associated with it. They may have, but the auction was complete without anything else.

Lastly, please know that I am fully aware that this takes time. I can't give you that. I can tell you that it's possible to plan and execute a successful silent auction without it being a complete drain on staff and volunteers. Perhaps that is another blog post!

Thanks for reading!

Working on your next annual budget?

Another budget season is upon us and although this is the time of year where many in non-profit leadership go crazy, I must admit that I am a budget geek. I love creating budgets. After inheriting a couple of budgets that seemed unrealistic at best and after several years of experience in creating budgets that support programs without putting board members in a position of saying "where in the heck is that money going to come from", I'd like share a few thoughts that might make your budget process a little more fun, or at the least help create a process that doesn't leave you dreading the next one.

These might be oversimplified for some, but even then they might be a good reminder.

For me, budgeting is an ongoing process. Every team member in development has a budget sheet that they add to throughout the year. Whether it's a training they might want to attend next year, new staff, a new fundraising event or a new fundraising campaign, everyone keeps a list and we go over the lists throughout the year. We also make notes about whether the current budget we are working in made sense.

An easy way to start the budget process is to simply ask program folks how much money they need to do the mission and development folks how much money they think they can raise. If those numbers match (ha!) then you are good to go. My experience is that there will be a good amount of money in between the two. But at least you have a start.

In the non-profit world we do not create target budgets. We do not set a goal for fundraising and hope we get there. This is one of the key difference between us and the for-profit world. This means no pie-in-the-sky revenue budget. If a non-profit isn't making budget, cuts have to made. You never want to be in this position.

Have a plan for any increase in revenue. I have seen budgets where individual giving increased 200% with no plan in place as to how that was going to happen. It sure is easy to just add revenue here and there, but someone is going to have to raise that money, and if they don't then we're in a situation like I mentioned in the prior paragraph. There are many times when it's easier in the moment to just add revenue here and there to make up the difference between revenue and expense. Don't do it unless there is a clear, realistic action plan to raise that revenue.

Have a finance committee go over your budget. This typically happens as part of the budget process. I want finance committee members to particularly pay attention to increases in revenue based on forecasted revenue for the year, not budgeted. This is very important because if you have a budget line that is below in revenue yet create a line item for next year based on what was budgeted, you are comparing apples to oranges. This can easily happen with events and individual giving, and create tough times for you next year.

Here's an example: You have $500,000 budgeted for individual giving and are forecasting ending the year with $350,000 in individual giving revenue. When working on next year's budget you increase your line item to $600,000 which means next year you need to raise $250,000 more than the year prior! Don't do it!

Finally, someone needs to support decisions made by the development team in regards to revenue. If something really doesn't feel good in reference to revenue and your ability as a team to raise, don't budget it. That's not always easy, yet in the end you, your team, your staff and those you serve will be so much better off.

Thanks for reading!

The special event is not dead

Our organizations largest financial fundraiser of the year was last week.

It was a dinner.

I hope I didn't already lose you.

It was also a time when we honored an individual, a business and a civic/faith group for all they have done for us as an agency and the youth experiencing homelessness we serve.

I can imagine what you might be thinking: another fundraising chicken dinner.

I know.

This my first time planning this event. With a little over a year here and the experience of being at the dinner last year, I wanted to make some changes and take some risks.

Yep, risks.

Taking risks with an event, especially your biggest event, is not always a feel-good task.

All of the risks we took were focused on making the event more about our agency and the youth we serve as well as trying to reduce the expense budget.

Instead of hiring one of those amazing companies that does check-in and check-out and gets all of your guest information, we asked staff to do that.

Big, famous emcee? We asked staff to do that.

Expensive video company? You guessed it. We asked staff to do that.

During our live ask we had staff and volunteers greet each guest as they committed to a donation. The guest was handed an envelope with the amount they had just raised their number for. Over 90% of those who made donations filled out the enclosed information for the donation and handed it back to us.

Our check-in and check-out processes worked. No lines. Just amazing staff greeting those who allow us to do our vital work.

In the end we beat budget while cutting our expenses by 43%. We can now tell our supporters and future sponsors of this event that for every dollar that we spend on this event we raise five.

Take risks. Make your special event about you and your mission. Every single detail goes back to your mission. You might be pleasantly surprised.

Thanks for reading!

$86.00

In a casual check-in with one of my co-workers, she told me that we had raised $86.00 from eBay sales the prior month.

$86.00

For many of you reading this, there may be no cause to celebrate. Indeed, many people might have chosen to not read this post because of such a low number in the title.

A couple of months ago we began selling items on eBay. We also began the process of letting our donors, volunteers and supporters know that they could donate to Urban Peak from items they sell on eBay.

Our first month we received a direct deposit of $1.26.

Now we are up to $86.00. And that is only from what supporters have sold online. With no effort on our part. Sellers on eBay can choose to donate anywhere from 10% to 100% of the sale to a non-profit.

This is huge to me.

This is how an entire new way of fundraising begins.

This is what the creation of a new budget line item looks like.

$86.00.

Of course we are late onto the eBay bus. But we are super excited and cannot wait to see what happens. Not only do we get the opportunity to raise money in support of our mission serving youth who are experiencing homelessness, yet imagine the brand visibility we get when folks are buying and selling on eBay.

This is just the beginning.

With all of the time we spend on campaigns, donor cultivation, lapsed giving, planned giving, corporate giving and special events, there are still so many other options out there for us to look at and see if we can do something with them.

Sometimes it's fun to not really think or act outside of the box, but to simply act as if there is no box.

If you raise money on eBay for your organization I would love to hear from you. We are in the early stages, yet we all believe that we can go very far with this idea of raising money from the millions of people who sell and shop on eBay. Generosity is alive and well online and I want to be  apart of that.

Thanks for reading!

The Special Event is not dead

To be clear, I mean the big Gala or dinner. I mean the event where your guests get all gussied up to spend an evening supporting your organization.

I have heard everything there has been said as to why to not have an event like this:

Too much time.

Too many staff.

Not really worth it.

Time, energy and money can be better spent elsewhere.

Exhausts volunteers.

All of these can be true. But I believe that they don't have to be true. I believe that the Gala or dinner is not dead. I believe that you can plan a hugely successful event and wake up the next morning feeling really good about it.

Here are some things we do to create an event that rocks it without destroying us, our volunteers or our budget!

Create an event that is as far away from your typical fundraising dinner as possible. Make it fun. Honor someone. Invite someone special to speak.

Get board buy-in. Get them excited about supporting and selling the event. Their support is crucial.

Invite staff to not only be there, but to help with the event. Donors LOVE to engage with staff who are doing the work of the non-profit. Hanging out with staff makes a big difference for donors. Our staff wants to help, and their help doesn't just mean more engaged dnonrs but it also can mean that you spend less money on services that staff can help with.

There are dozens of wonderful companies in your community that want your business. They want to run your auctions, run your check-in, charge your credit cards and decorate your room. This year we are trying something different and inviting staff to run our check-in and check-out as well as being there to support our auctioneer during the paddle raise. I have seen it done successfully before and I really want to try it.

Table sales/sponsorships will make or break the event. If you rock it in sales you have a really good chance of having a successful event. This is an all-hands effort: board, staff, donors, local community supporters, past board members, etc. As someone who very much values relationship, be sure to bring value to sponsorships, real value. Being acknowledged in the program is not really value. Get creative.

Take care of yourself! Self-care is uber important when planning an event.

Location. Location. Location. Plan your event at a hotel or conference space that honors your business and the fact that you are a non-profit. I like choosing a place with a catering sales person who I like to work with and who gets what we want to do.

Continue honoring your donors and supporters. This is big for me all year and I make sure we keep our eyes on this prize when planning our annual dinner. Quick thank yous, immediate invoices when asked for and ensuring all benefits have been taken care of.

A special event such as an annual Gala or dinner can be quite the benefit for your non-profit and your mission and it doesn't have to be a nightmare!

Thanks for reading!

A day in the life of a fundraiser

I am one of those fundraisers who lives a charmed life. I share my home with my husband and our four dogs, so every start of the day is filled with love.

I live about 25 minutes from my office and I use that time to get pumped up for the day. I go back and forth with radio stations that include NPR (I need to know what is happening in the world), a local Mexican music station (dancing!), and some talk show to get a laugh.

Once in the office the music goes on and I go through emails. I don't subscribe to a whole lot of email lists so those I have are mostly work related. It makes it easier to focus. My goal is to always respond to emails just as soon as possible. Many times I like to respond with a phone call. If it is regarding a donation or partnership, that is a great way to respond.

Staff arrives and I check in with them. As our big Gala is approaching, we have daily morning meetings just to see what is going on and to see how the team can support our events manager as much as possible. As many of you know, the closer a Gala gets the more fine tuning has to happen. It's all very exciting to me as we count the days.

It's yearend appeal time so I am working on a direct mail piece that will support our yearend campaign. I like to have it mail by mid-October and right now I am tweeking the text and making sure I have the right photos, photos that will inspire our supporters, in place.

Mid-morning is the perfect time to call donors or folks I am working with on a gift or partnership.

I am one of those fortunate development/fundraising folks that has a General Director/Executive Director who is totally accessible. This makes a huge difference for anyone in fundraising and I take full advantage of this by meeting with him almost daily. In the bigger picture we do have a standing meeting every Monday morning about what I am working on. Communication with staff, and especially your boss, is huge. I would also say that making sure the Development Committee of your board or, if you don't have one of those, those board members who support fundraising efforts, get updated on what you are working on as well.

Lunch is with a donor. Maximize time with donors. If you're having lunch, make it worth your while and the donors while. Nobody wants to waste their time. If I'm having coffee with a prospective donor or corporate partner I make sure that when they walk away they have everything they need to get them pumped up about a potential partnership AND they know what they get our of that partnership.

After lunch I edit an upcoming grant application. Then more calls to donors.

Social media time. I have a Twitter account for fundraising and help with the Twitter, Facebook and Pinterest accounts of my organization. Supporting our social media outlets is crucial in connecting with folks and building our brand. Whether you feel social media is worth your time or not doesn't really matter. Your potential donors and partners do, so get on it.

Communication throughout the day is key. It's important for me that my team knows what is expected, that what is in my head is what I have communicated to them. It's also important to me that anyone working in fundraising knows I am always there to support them. I am very fond of a team effort and not so interested in individuals whose only concerns are themselves or what they have to accomplish. It's a team effort for sure. Fundraising is not for an "I" person. Those folks are better suited elsewhere.

Everyday I take a break to get away from everything I am working on. I might read a favorite blog, or the New York Times, or pull out a book I am working on. I  might even go for a walk around the block. We are human. We have to do things that take care of ourselves.

As the day winds down I make sure I have responded to all emails and make sure I have done everything I have promised to my staff.

There are a dozen things I can add, and I'll write about those in another blog. All the above make for a fun day, never a dull moment. I would have it no other way!

My email is dhanley@operacolorado.org

Thank you for reading!

Get out there!

It seems like forever since I last wrote a post for this blog. Starting a new job and creating two other blogs have been taking time away from this, my original, blog.

I decided to stop procrastinating and just write. Attending an incredible luncheon this week helped.

I know many fundraisers and people in non-profit development and we are all so busy. Unfortunately some us are too busy to get out and meet people and promote our cause.

I attended the annual Women With Hattitude luncheon this past week as a guest of one of my donors. She suggested I wear a hat and thanks to my production manager at Opera Colorado, Hally, I arrived in style with a hat used in one of our Sideshow opera, Trouble in Tahiti.

My hat was an instant hit and I was able to say Opera Colorado literally hundreds of times.

Not only did I have a blast, I met many people who love opera, many who have never been to an opera, many who have never heard of Opera Colorado, and many who were really excited to have met me.

And all I did was decide I wasn't too busy to accept a kind invitation from a donor to go to a luncheon.

Get out there! Go to a luncheon. Or an after hours. Or a local non-profit event. Talk to folks about your group's mission and why you love fundraising for them.

You'll be glad you did!

Keeping it short this time. Thanks for reading!

Can you fundraise for free?

This is my first official blog and I am stoked to be part of this world. Of course I'm not sure if anyone will even read this, yet will be thrilled if someone does, and actually is able to raise money for their passion, without having to spend money.

I work as the Director of Development for a small HIV/AIDS agency in Boulder, CO. Our budget is under $1 million. I am always chatting with my staff about ways we can fundraise with little or no cost. Many will read this and immediately think "well, I have wanted to do the same thing with no luck". My experience is one that includes raising money without having to spend money. Not always. Of course if you do direct mail that will cost you. If you have an annual gala event, you will most likely spend money.

In the bigger picture of spending I began looking at all agency expenditures that related to development. If you are like me and come from grassroots fundraising, please know that fund-raising and development are one in the same. I don't say this to sound pious or even arrogant, but say it as to this day I am asked what I develop when I tell people that I am the Director of Development.

So here we go!

Working for a small non-profit I am always trying to increase our donor list and decrease the amount of lapsed donors. A lapsed donor is one that gave a couple of times or more, yet in the last year or so has not given. Different agencies probably have different amounts of time that put a donor in the lapsed category. For me, if a donor gave up until 2008 and did not give in 2009, they are a lapsed donor.

A great idea to make a little money, add donors, and work at decreasing lapsed donors is to have a Dining Out Night. Most likely you have been to one of these: a non-profit you support invites you to dine at a local restaurant and a portion of your meal ticket goes directly to the non-profit.

Can I really do this for free?

Tune in next time!

Thank you so much for reading this. I look forward to getting to know many new people as I commence my journey into the world of blogging.